Contact Us
Have questions about your Australian visitor visa stay or our 8558 calculator? Send us a message and we'll get back to you.
Get in Touch with the Visa Stay Calculator Team
We appreciate hearing from every visitor to visainfo.cc. Whether you have a question about how visa condition 8558 applies to your situation, need help interpreting the results from our Visa Stay Calculator, or want to report a technical issue, our contact form above is the quickest way to reach us. We aim to respond to most enquiries within one to two business days.
Please note that we cannot provide immigration advice. Our tool is designed for general informational purposes only. If you require professional guidance regarding your Visitor visa (subclass 600) or any other Australian visa, we recommend consulting a registered migration agent or contacting the Department of Home Affairs directly.
Common Reasons People Contact Us
Many enquiries we receive relate to the calculator's date inputs. Users sometimes wonder whether a day of arrival counts as a full day, or how partial-day entries affect a rolling-window condition like "12 months in any 18 months". You can find quick answers on our FAQ page, which covers the most frequently asked questions in detail.
Other visitors contact us to suggest new features, such as support for additional visa subclasses, printable stay summaries, or integration with travel itineraries. We value this feedback and use it to prioritise future improvements. If you have an idea that would make the 8558 Calculator more useful, please share it through the form above.
Before You Write
To help us assist you efficiently, please include as much relevant detail as possible. If you are experiencing a bug, let us know which browser you are using and describe the steps that led to the issue. If your query relates to a specific visa condition, refer to our Condition 8558 Guide first — the answer may already be there.
We also encourage you to read our Disclaimer, Terms of Service, and Privacy Policy before submitting your message. For general information about who we are and why we built this tool, visit the About page.